coaching

Transaction Support

coaching

IT Outsourcing

A manufacturing company had negotiated a large information technology outsourcing agreement and was experiencing a set of problems and relationship issues as the agreement was implemented.

CMPartners facilitated a systemic analysis of the situation and the development of a negotiation and relationship strategy going forward. We provided ongoing advice during the six months of negotiations that followed. The intervention resulted in improved relationships between the company and its IT partner, as well as favorable and fair resolution of a set of disputes in the interpretation and implementation of the agreement.