Suggested Reading

The following titles are invaluable resources for anyone interested in conflict management and negotiation.

Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher, William Ury, and Bruce Patton (1991)

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen (1999)

Negotiating Globally by Jeanne M. Brett (2007)

Beyond Reason: Using Emotions as You Negotiate by Roger Fisher and Daniel Shapiro (2005)

Primal Leadership: Learning to Lead With Emotional Intelligence by Daniel Goleman, Richard Boyatzis, and Annie McKee (2002)

3D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals by David Lax and James Sebenius (2006)

Negotiation Genius by Deepak Malhortra and Max Bazerman (2007)

Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School by John Medina (2008)

Global Negotiation: The New Rules by William Requejo and John Graham (2008)

The Power of a Positive No: Save the Deal Save the Relationship - And Still Say No by William Ury (2007)