Workshops and Clinics

Workshops

We design and conduct training workshops aimed at enhancing skills in negotiation, conflict management and relationship management. The content of our workshops reflects a multi-track approach to teaching, using a variety of means including presentations, "generic" exercises, videos and "labs" (sessions in which participants negotiate with instructors or with one another in highly structured situations), created case materials, and applications of concepts to actual negotiation problems faced by participants. We customize workshops in the following areas:

Clinics

To deepen individual skill in navigating complex deals, managing tough business conversations, and otherwise keeping conversations on track, our advanced clinics provide personalized attention and coaching in smaller group settings. We make extensive use of role plays, video taping, "fish bowl" exercises, and applications to live cases as we help participants diagnose what's going wrong, brainstorm alternative approaches, and practice deploying those skills in-the-moment.

Follow-up and Reinforcement

As worthwhile as workshop- and clinic-based learning can be, creating enduring behavior change requires more than a few days of workshop practice with new frameworks and tools. We recommend and work with our clients to develop a variety of customized post-workshop activities, from self-study to individual or group follow-up coaching to management leadership.

Related Client Solutions

Labor-Management Negotiations

A manufacturing plant had a history of poor labor/management relations. CMPartners conducted a joint negotiation workshop in advance of contract negotiations, which stressed cooperative mindsets, tools and techniques to reach mutually beneficial agreements. Positive results were seen in improved relations between the parties and a creative agreement in which management achieved cost reductions and productivity improvements while union members achieved greater job security.

Stengthening Leadership

The Leadership and Communication Capacity for National Renewal (LCCNR) program in Timor-Leste has worked with over 175 leaders from various sectors of Timorese society, with a particular focus on national and local government leaders and parliamentarians. The program has successfully strengthened their leadership capacities, built valuable relationship networks, improved their communication skills and enhanced their negotiation analysis, according to participant reports and an independent evaluation. Read more about work in Timor-Leste here. Read the program newsletter here.

Building World Class Capability

The Sourcing group of a consumer products company believed that its negotiating capabilities and tools were not "world-class." The group was also comprised of many new employees with different backgrounds and experience levels and therefore ways of approaching negotiations. Over a multi-year period, CMPartners conducted a set of negotiation workshops and integrated preparation tools into the client's procurement process.

Enhancing Leadership Capacity

"One of the most distinctive elements of Burundi's transition and perhaps its most instructive is the extent to which national leaders have embraced the importance of leadership training as a key to reconciliation and good governance. Indeed, Burundi may be the first case of a country just emerging from conflict in which key leaders have integrated into their peace process a national training program explicitly designed to rebuild their capacity to work effectively together in advancing their country's postwar reconstruction." In partnership with the Woodrow Wilson International Center for Scholars and ESSEC-IRENE, CMPartners has worked in Burundi for the past six years, assisting various government agencies and civil sector organizations to lay the groundwork for this reconstruction. To date, CMPartners, WWICS and IRENE have trained over 500 Burundian leaders.

More Effective Management of Global Health Diplomacy

Over the past 14 years CMPartners professionals have worked with WHO to design and develop training, coaching and facilitation programs for both WHO staff and member state officials. As part of this collaboration, CMPartners has co-authored two negotiation skills handbooks for use by health policy makers in WHO member states to better manage global health diplomacy and to more effectively mobilize resources for the health sector in their respective countries.