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Suggested Reading

Change Management

Built to Change: How to Achieve Sustained Organizational Effectiveness, Edward E. Lawler II and Christopher G. Worley, (San Francisco: Jossey-Bass, 2006)

Change Management, Jeffrey Hiatt & Timothy Creasey, (Colorado: Prosci, 2003)

Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results, Roger Connor and Tom Smith (New York: Portfolio Hardcover, 2011)

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“Burundi coup bid: Rivals battle to control Bujumbura.” May 13, 2015. Abigail Higgins, The Christian Science Monitor. Featuring quotes by Elizabeth McClintock, CMPartners Managing Partner. 

West Point hosts Negotiation Conference. April 10, 2012. Mike Strasser, West Point Public Affairs

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What is Negotiation?

We use a broad definition: you are negotiating anytime you are trying to influence someone else in order to help you achieve your goals. Our view is that when you can achieve your goals without anyone else’s permission, participation, resources, or support, you do so. For example, the act of brushing your teeth in the morning does not in itself require negotiation; however, if you share a bathroom with other people you may well have to negotiate with them for access to your toothbrush.

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